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uWink: A Restaurant or a Software Company?

By Chris Fernandez | December 17th, 2007 at 12:54 am | (8) comments
3

uWink logoThere have been some interesting developments in the uWink story that I wanted to update you on.

The most intriguing of these is a deal that uWink (Nasdaq: UWKI.OB) recently announced with Volanté Systems, a leading hospitality technology provider, whereby uWink will team up with Volanté to co-develop and co-market innovative technology solutions for the hospitality industry.

Read my initial buy recommendation and full report on uWink.

Variables You Should Know:

Risk Rating: 10+ (Highest Possible Risk)
Position Size: 1/2 Total: (1/4 on 11-23-07, 1/4 on 12-6-07)
Buy Around Price: $1.80 (11-23-07), $1.85 (12-6-07)
Recent Developments

I’ll break down the latest uWink developments into 4 sections:

  1. Wedbush Securities Presentation
  2. the recent deal with Volanté Systems
  3. uWink’s new micro-transaction software system
  4. uWink’s pay-at-the-table technology implementation

Wedbush Securities Conference Presentation

uWink CEO Nolan Bushnell and CFO Peter Wilkness just delivered a presentation at the 8th Annual California Dreamin’ Conference on December 11th.

This was a very informative and interesting presentation where the CEO and CFO talked about the business, growth strategies, and answered some questions from the audience.

If you are starting your uWink investigation, I would recommend listening to this presentation, and reading my initial buy recommendation on uWink here.

You can listen to the presentation and see the accompanying slide-show by clicking here.

Some quick highlights include:

  • uWink currently has about $9 million in cash and no debt.
  • uWink will be opening their platform to 3rd parties to develop games and software for them. This cuts down on internal expenses for R&D, and keeps the games available fresh and up-to-date.
  • The casual gaming category, which is what uWink will be after, is expected to grow from a $500 million industry to a $2.0 Billion industry by 2010, according to Wall Street Research.
  • Initially uWink was targeting a younger demographic of 18-34 year-olds, but they have found that over the year that their concept store has been open, they are getting all ages of customers including stay-at-home moms that are bringing their kids to play the games, and older adults over 60 using the games and restaurant as a social interactive experience. This broadly diversifies uWink’s original demographic and pretty much opens the uWink concept for anyone.
  • The average customer plays 15 games per visit.
  • Unique revenue drivers to the company: Higher margin digital media revenue (targeted at 15% of total revenue), private party demand ($200 for birthdays up to $27,500 for 6 hour restaurant “buy-out”), unique merchandising opportunities and future potential for in-restaurant advertising.

uWink Inks Deal With Volanté Systems

Volante Systems Logo This is probably the biggest development for the longer term prospects of the uWink concept and business model.

Volanté Systems creates Point Of Sale (POS) software for the hospitality industry.

This software can be implemented either via computer systems, or as in uWink’s case, custom designed architecture and software terminals to streamline everything that goes into running a business.

Some of the things that the Volanté Systems software does:

  • Point of Sale: This includes things like real-time table status updates, check splitting by seat or item, table and tab access from any terminal, price level configurations, menu item countdown, and more.
  • Customer Relationship Management: This includes things like customer loyalty rewards programs, customer transaction history including id (uWink will allow you to have a customized user-name for future visits and affinity programs), gift cards, meal plans, coupons and more.
  • Reporting: This includes detailed reporting that ties into a company’s bookkeeping and accounting to make the process both seamless and real-time.
  • Additional Capabilities: This includes everything from liquor inventory control, to pool table management, credit/debit authorization, and much more.

This is a huge announcement for uWink because essentially what they are doing is using Volanté System’s POS software and implementing their gaming software on-top of it, and then turning around and licensing this software to other hospitality vendors.

uWink is calling this the uV Hospitality Solution. The uWink system is fully integrated with Volantés POS system allowing for seamless transaction billing, processing and accounting.

What the heck is a “hospitality” business? It’s essentially any business that directly deals with customers in person and wants to make their lives easier, and squeeze higher margins out of their own business via the cost savings that streamlining POS data can accomplish.

Some hospitality businesses include: hotels, universities, stadiums, theme parks, casinos, casual/fast food chains, and golf and ski resorts.

According to CEO Nolan Bushnell:

The licensing of our technology into other hospitality markets is a logical expansion. We see a huge opportunity to leverage our software solution and offer it to other hospitality and public-space markets as an integral component of our growth strategy.

Further comments in the press release state that:

The uWink restaurant has proven that the uV Hospitality Solution is a smashing success, showing that the public, across all demographics, is ready to embrace self-serve technology, and that the technology can in fact deliver major benefits to the industry, including higher average checks, labor savings, increased customer loyalty, increased transaction speed and accuracy, and reduced lines, said A. Ennamorato, vice president of operations, Volanté Systems.

Many of our hospitality clients…are keenly interested in self-service technology solutions. The combination of uWinks proven customer-facing self-order, self-pay and digital entertainment delivery and monetization capabilities seamlessly combined with Volantés innovative java-based, peer-to-peer point-of-sale enterprise software, represents the end-to-end solution the hospitality industry has been waiting for.

The uV Hospitality Solution software also allows for the delivery of digital advertising and the monetization of customer game play via a unique micro-transaction game credit purchasing and redemption system that is also tied directly into the Volanté POS system for billing and processing.

So What Does This Mean?

As noted above, uWink is targeting about 15% of their sales from this type of software revenue/licensing. I don’t have to tell you how important it is to have a diversified income stream for any business, but more-so for a restaurant concept that is just getting off the ground.

Just imagine all the restaurants, pool halls, bars, and other venues that could benefit from a cost-effective and tightly integrated software POS system that ads value to their business. Think about the corner dive bar that can recoup revenue via the table-top games that uWink’s interface will deliver, while making a cut of each transaction on their machines AND streamlining their checkout and ordering process to increase their average ticket, and encourage more repeat business.

For uWink, the high margins that these licenses can garner will add incremental revenue to their business and not only cushion them as they expand their restaurant concept, but allow them to reach profitability faster because the revenue they get from the gaming and licensing will be all profit with little to no overhead and expenses.

This is just one more reason to invest in the uWink concept going forward.

uWink’s New Micro-Transaction Software System

Now we get into more details as to how uWink plans to make money from their gaming platform.

With the new software, customers self-purchase virtual game credits on uWinks tabletop terminals, purchased credits are stored in a virtual account, and then automatically deducted from that account as customers spend those credits on games offered on the terminals. The system offers discounts for bulk game credit purchases and allows for portability and redemption of purchased game credits during future visits, encouraging return visits.

Here’s a screenshot of what this will look like:

uWink Micro-Transaction screenshot

 

The game credit software also integrates directly with uWinks restaurant point-of-sale system allowing for game credit purchases to be charged on the customers bill, along with food, drink and merchandise purchases. The game credit sales revenue is also captured directly into uWinks accounting system.

Now we can fully see how the uWink concept will differentiate itself from other restaurant chains. You can simply purchase your game credits from the table, with no interaction with a server, or special booth or register, add those credits to your food bill, and then check out in a nice and clean fashion when you are all done eating.

If you’ve got some credits left over, uWink’s system allows you to keep those credits and use them next time!

uWink’s pay-at-the-table technology implementation

This brings me to the final piece of news that uWink has delivered lately: the ability to pay at your table, without ever having to give your credit card to anyone, wait for the bill, or otherwise be inconvenienced when you are ready to check out.

All you have to do is checkout via uWink’s proprietary table top system, swipe your card at the table, and then sign your name with your finger!

uWink Pay-at-the-table screenshot

 

This couldn’t be simpler!

Want a receipt? Not a problem. The system also offers the ability to email transaction receipts!

Bottom Line

Just in the last week or so, uWink has expanded their offerings, improved the software and systems that they already had in place, and made a potentially very lucrative deal to license that software that will add high margin revenue and expand the uWink concept and brand.

I want to reiterate that anyone who hasn’t bought shares of uWink at this point, should at least purchase 1/4 position for a long term very speculative investment.

The news just keeps getting better and better from the folks at uWink and my confidence is increasing by the day that even if the restaurant concept fizzles out (which I highly doubt), the software and licensing side of the business could reap huge rewards going forward.

You owe it to yourself to at least check out the uWink story and do your own due diligence and homework on this company and consider a purchase of their shares.

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(8) comments to “uWink: A Restaurant or a Software Company?”

  1. Doug Says:

    Hi - How do we know that they are not going to do another reverse stock split? The last one took a $1.50 stock and turned it into a $5 stock (via the reverse split) which is now back down to $1.70. - Doug

  2. rd Says:

    Although I still find the split-adjusted (~30%) price drop quite scary, the Volante deal and the micro-transaction software sounds VERY cool and potentially promising.

    I have a hard time investing in a restaurant that I haven’t tried. Can anyone comment on the level/quality of service and the knowledge of the waiters (regarding the games & other minutae)???

  3. rd Says:

    p.s. Having comments “await moderation” makes it look like your site is biased. There are several options to remove this bias appearance: 1) a disclaimer that the administrator hasn’t read the message until you’ve read it and 2) remove messages after they’re posted and put a comment explaining why a comment was removed.

  4. Chris Fernandez Says:

    Doug,

    A reverse stock split is not in their plans. The stock only has to be above $3 per share to be considered for listing on the AMEX.

    Since their float is already small and average daily volume is also small, the odds of another reverse split are very small, and in addition, they have given no mention of this or the possibility of this in their filings that I have read.

    As for the stock price faltering after the last reverse, this was because they decided upon a follow-on offering, which diluted current shareholder value, so the shares people had were worth less, which was reflected eventually in the actual price.

    This is more of a concern for us. The cash they have available will last about 1 year or so, at that time, another round of share issuance is possible to further expand the business.

    My hope is that by then, they will have proven the concept enough so that they will get much more favorable terms, and not dilute shareholders as much if at all.

    Chris

  5. Chris Fernandez Says:

    Rd,

    Simple answer: SPAM…posts are spammed by people pitching viagra and other “goodies” and so I moderate them so that that crap doesn’t show up on the site.

    I always post any comment on the site that obviously doesn’t blatantly rip the site in a mean-spirited or vulgar sense. If you disagree with me, that’s cool, I welcome that, but anyone posting insensitive or profane material, won’t get published on my site.

    Chris

  6. Sam Says:

    Why was Uwink de-listed? Is that what the “.OB” means?

  7. Chris Fernandez Says:

    Sam,

    uWink was never delisted, it was merely moved to the “Over-the-Counter” or Bulletin Board trading market, which is not as liquid as the regular market.

    That’s what the .OB stands for.

    It’s what makes the shares more volatile, and price swings inevitable. IF you are going to own shares, you need an iron stomach, and don’t get fooled by the price moving one way or another good or bad.

    The long term success of this company will be determined in years, not months, so daily price swings should not disuade you from the true underlying story, of which I’ll keep you well informed on PeakStocks.com

    Chris

  8. Mike Hansen Says:

    I have followed this company since it’s very beginnings. Their food is excellent and dare I say on par with the high quality of chains like Cheesecake Factory, P.F. Changs etc. They made the right decision to move their LA space to Highland - the other would have been a total nightmare. Nolan has made some crappy moves as a CEO in his past, but I think he has learned his lesson and could carry this into a very profitable venture.

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