Stay Away From Loopnet…For Now
Today I initiated a sell recommendation for shares of Loopnet (Nasdaq: LOOP) and wanted to explain in more detail why I decided to sell our 1/4 position at this time after only recently recommending the company.
First of all, before I go into the reasons why I didn’t like the business at this time, I want to quickly go over the initial reasons why I was attracted to Loopnet in the first place.

Before I do that, here’s a brief rundown of what Loopnet does:
Loopnet’s online marketplace, available at www.LoopNet.com, enables commercial real estate agents, working on behalf of property owners and landlords, to list properties for sale or for lease and submit detailed information on property listings, including qualitative descriptions, financial and tenant information, photographs and principal property characteristics to find a buyer or tenant.
Commercial real estate agents, buyers and tenants use the LoopNet online marketplace to search for available property listings that meet their commercial real estate criteria.
In addition to its primary LoopNet offering, the company also operates BizBuySell, an online marketplace for operating businesses for sale.
Loopnet also generates revenues by selling its LoopLink online real estate marketing and database services suite to commercial real estate firms and by selling advertising and sponsorships on the company’s website to anyone who is seeking to market products or services to the LoopNet registered member base.
In addition, through its RecentSales product, members can access historical sale transaction information on a monthly subscription or per property record basis.
Here’s why I initially liked and still like the company:
- Market leader in their field (largest online commercial real estate website)
- Huge increasing margins (Gross (89%), Operating (47%), and Net (30%))
- Huge cashflows (more of their profit drops to the bottom line)
- Huge stash of cash ($100 million, about $2.60 per share)
- Nice, albeit slowing sales growth (projected to be about 30% for fiscal 2008, down from 40% in 2007)
- Nice, albeit slowing profit growth (projected to be about 30% for fiscal 2008, down from 45% in 2007)
- Scaleable business, with a critical mass of users
- Trading at or near a 52-week low
- Large opportunities for growth overseas, and in the US
- Buy-out target for a larger player, such as Ebay, Microsoft, Google, etc.
As you can see, there is a lot to like about the Loopnet business. It’s all online, there is low overhead, and they constantly make huge wads of cash that they sock away every single quarter for a rainy day.
So, you might be asking, what in the world would contradict the amazing numbers that I relayed above?
Not So Fast…
When analyzing the Loopnet story, one must start with the key business metrics that Loopnet uses to gauge their progress and growth.
These can be broken down into 5 key metrics:
- Total Registered Members: This includes premium and basic members.
- Total Number of Premium Members: This is the total number of paying members on the Loopnet.com website
- Conversion Rate of Registered to Premium Members: This is the rate at which total members convert to Premium members.
- Average Monthly Subscription Price: The average price paid per month by all Premium subscribers
- Cancellation Rate of Premium Members: The average rate that Premium members cancel their subscriptions.
- In addition, Loopnet takes into account the total number of listings on their website, and total property profiles viewed (not included).
5 Key Business Metrics:

It doesn’t take long to filter out what is happening with Loopnet and the good news and bad.
First the good news: Total registered members and total number of listings are still growing rapidly.
Since the website is free to anyone that wants to sign up, this metric is not quite as important as the others that follow, although the more users that are on a website, the more chance you have of converting that user to a paid subscriber over time.
The bad news: Every other metric, except average monthly subscription price, is slowing or declining, or increasing in a bad way (ie: Cancellation Rate).
Some of this can be attributed to the laws of large numbers, and the fact that it gets harder and harder to grow certain metrics as your business improves and you have already reached a certain size.
Looking at the premium members, where Loopnet actually makes over 80% of its money, the total number of paid subscribers looks to be slowing in terms of % growth but only moderating slightly when taken into context of the pure numbers. For instance, about 21,000 new premium members were added between 2005 and 2006, while 16,000 were added between 2006 and 2007. While the growth is slowing, down to about 20%, the actual total number of subscribers is not slowing as dramatically in absolute terms.
As a corollary to this, the conversion rate of free members to paid subscribers is also decreasing, but again, as you grow your base of free members larger and larger, its obvious that the conversion rate will slow and decline as you get more and more people that are merely interested in looking around, listing properties for free, or seeing “what’s out there”.
In fact Loopnet stated as much in their latest 10-Q filings stating:
“We believe that a decline in the third quarter of 2007 in our premium to basic member conversion rate to approximately 3.7% is attributable to an increasing proportion of principals (i.e., investors and tenants) in our membership base, who convert to premium membership at a lower rate than the professional agents and brokers in the market, and an approximately 17% increase in the average subscription prices which we charge our premium members.”
Loopnet goes on to explain why they think this has taken place:
“During the current quarter the commercial real estate credit markets experienced some degree of tightening as a result of the subprime issues affecting the residential real estate credit markets. We believe that an increase in our average monthly cancellation rate in the third quarter of 2007 to slightly above 5% is attributable to the credit tightening that the commercial real estate industry experienced and the increase in the average subscription prices which we charge our premium members.”
Still, the numbers are what they are, and it’s obvious that Loopnet is slowing down, for a potential variety of reasons.
The in-between news: While average subscription price has increased, leading to more revenue and profit, this is also a probable contributor to Loopnet’s slowing premium membership base and their accelerating churn rate, as indicated above.
According to the company, they will continue to raise their premium membership rate (which is still a bargain if you really think about it), while at the same time anticipating increased churn/cancellations for premium members and lower conversion rates.
The bottom line: Loopnet’s growth metrics are slowing while they continue to increase prices, experience shrinking conversions, and a higher churn rate!
Needless to say, these metrics bear watching closely. They tell an interesting story of a company that is becoming more and more popular but has potentially run into a snag, whether because their pricing has become too high, or their size has begun to moderate or outside forces like the current credit market problems have had a more robust effect on their business.
Either way, there’s a very good reason, real or perceived, as to why Loopnet’s shares have sold off in the last couple of months and the short interest in the stock has skyrocketed.
In light of only these pieces of data, I would be more comfortable with a better risk/reward proposition going forward on the company’s shares
But Wait, There’s More…
If the above metrics didn’t scare you, or at least give you pause, then I have further evidence that while Loopnet is a great company that provides an excellent niche service with high margins, and a critical mass to buyers and sellers, there is enough evidence that right now, we should be waiting for a better entry point. Among the added reasons are the following:
- Credit crunch/real estate collapse:
You know this has had an adverse effect on Loopnet if they mention it in their filings.
Worse yet, the commercial real estate market was supposed to be less susceptible to this crisis as sales are usually performed between more financially solid investors/buyers with better credit than a strapped homeowner.
Finally, its evident from the metrics above that Loopnet’s business was slowing BEFORE this stuff started happening on a large scale and BEFORE it trickled down to their business. How much more is there left? How much longer will this impact their business? When will it stabilize, slow down or reverse?
- Relying on 2 states, the hardest hit, for nearly 40% of their revenue!
Loopnet currently has 40% of their premium membership base in California (28%) and Florida (12%).
These were some of the hardest hit states in the country, and Loopnet relies on them for the bulk of their paying subscriber base.
- Seasonality/Cyclicality:
From Loopnet’s latest 10-Q filing:
“We have experienced seasonality in our business in the past, and expect to continue to experience it in the future. While individual geographic markets vary, commercial real estate transaction activity is fairly consistent throughout the year, with the exception of a slow-down during the end-of-year holiday period. The impact that this has had on our business is that the growth rate in the fourth quarter of each year, while positive, has been slower than in the first three quarters of each year. We expect this pattern to continue.”
So this begs the question: If they already experience a slow down each year right around this time, then what are we going to get this year with the added pressures outlined above?
- Slowing sales/profit growth:
While I discussed this briefly above, it bears repeating. Loopnet is a high growth stock, with a high growth multiple.
These kinds of stocks get hammered when their growth rates finally slow down, or encounter a blip for short periods of time.
While the stock has declined from an all-time high earlier in the summer, I believe that current valuation doesn’t give us enough of a cushion should their sales and profit growth slow further.
In addition, if Loopnet encounters a seasonal drop, or a larger drop via the added pressures from external forces (not to mention some of which are Loopnet’s own doing, such as continuing to increase prices to premium members), we could see a much larger slowdown in growth than even the most pessimistic views, thus further causing weakness to Loopnet’s.
- Insider selling that just doesn’t quit:
I don’t know about you, but this freaks me out. Insider buying is great, insider selling is usually ok too, but what’s going on at Loopnet is ridiculous.
There is constant selling by all the insiders: CEO, CFO, CMO, Directors, etc., all across the board ALL YEAR long. They have sold lots anywhere from 5,000 - 20,000 shares every single week for the last year and ever since the lock-up period expired.
Like I said, insider selling is a normal part of doing business. Company executives deserve to cash out some of their chips for all the years of hard work they put into a company, but this unrelenting selling is far beyond anything that I’ve ever seen before.
One caveat: I have been trying to reach someone at investor relations to speak with them about this to find out what’s going on. If they can give me a reasonable explanation, other than the usual “it’s a part of their diversification strategy”, it might change my mind. For instance if there are predetermined trust sales (which there have been) and perfectly reasonable explanations for the selling, that would change things.
Also, insiders still own over 30% of the company, so it’s not like they have diminished their stake significantly enough to warrant a full-blown panic, but this level of selling, even into the recent 52-week lows, is alarming.
Let’s face it, Loopnet is an expensive stock. Less so now than it was a few months back, but with slowing growth and growing concern about its business in the near future, a shrinking multiple on all valuation metrics is justified, and in fact needed to cushion the risk/reward proposition.
Using various metrics, such as discounted cash flow (DCF), P/E ratios, P/S, etc., Loopnet is still overvalued even at today’s depressed levels, not inclusive of slowing business trends and shrinking sales growth.
In fact when plugging in the numbers for the DCF, which is the king of all valuation metrics, I get a fair value anywhere from $13-18 per share. LOOP stood at about $14 today.
In other words, there is little upside potential, and a lot of downside risk. Not the warmest of scenarios.
Further, if you look at more traditional measures such as the P/E ratio, LOOP stands at a forward P/E of about 23, with growth projected by analysts of about 27.5%, which yields a PEG of about .83, which is reasonable and even “cheap”. BUT I will bring to your attention that only a few months ago, this estimate was 35%, which indicates analysts have been lowering their future growth estimates for Loopnet’s earnings.
Knowing that analysts are notorious for OVER-estimating to the upside, this is yet another reason to be cautious. In fact for 2008, analysts predict earnings to rise only 24%! Granted, LOOP has beaten earnings every single quarter as a public company, so this could be conservative at best, but it goes to show that even analysts are being cautious in their future estimates only 1 year out.
- Fierce competition:
Loopnet is under siege on all sides. They face competition from CoStar Group (Nasdaq: CSGP), Property Line, newspapers, The National Association of Realtors and the potential big boys like Ebay, Craigslist, Google, etc., that could decide to set up shop in Loopnet’s neighborhood any time they want.
This hasn’t been as large a problem before as Loopnet was scaling its business, but it could be now that things are slowing down and comps are getting harder to come by.
In addition, because Loopnet’s business model is scalable, and offers low barriers to entry, anyone could decide to do what Loopnet is doing and just charge less, thus creating competition, and hurting the business going forward.
- Increased short interest, downward pressure on the stock:
Short interest in the stock has risen dramatically lately.
As of November 27th, about 7.35 million shares of Loopnet were held short. This represents about 20% of the total float.
This is an extremely high number, and increased from 5.25 million shares short the prior month.
This could be a one of the reasons why the shares have sold off lately and initially presented us with a great buying opportunity.
Of course, there is a reason why the shares are short: It’s because someone thinks they are overvalued and that there are problems.
Short interest isn’t necessarily a harbinger of things to come, but it does raise some red flags.
I feel that the short interest is a result of the sub-prime mortgage mess, and the expectation of short sellers that Loopnet will suffer with slowing subscriber growth and revenue shortfalls in their coming earnings periods as the problems in the residential real estate market trickle their way into the commercial real estate market, which up till now was mostly immune, and seeing steady growth and transaction volume.
The Bottom Line
Simple right?
Not really…it’s all shades of grey. I struggled with the Loopnet investing thesis for a week or so now, as I steadily uncovered more and more problems that contradicted my initial investment thesis to the point of which I began to actually doubt that investment thesis, and ultimately, reverse it for the time being.
The whole goal of investing, in fact rule #1 according to Warren Buffett, is to preserve capital.
When analyzing various stocks for investment, the total context of the situation must be taken into account.
Merely buying shares because they are “cheap” is a losing mentality when the underlying fundamentals of the company are not fully understood.
I believe that Loopnet represents a wonderful investment opportunity…just not at today’s price.
While it may appear that shares are severely undervalued (and they are in a historical context), it’s also true that things are different now than they have been in the past.
Therefore, a careful reevaluation of the Loopnet business model needs to be looked at, and new rationale taken into account.
I want to see how this quarter plays out earnings-wise, and slow play the Loopnet story until I feel that I will be compensated for the risk that I will be taking on for owning shares in the company.
(7) comments to “Stay Away From Loopnet…For Now”
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(8 votes, average: 4.38 out of 5)
Seeking Alpha Gold Certified Contributor
December 28th, 2007 at 10:06 am
Great analysis - you point out a lot of facts that I hadn’t thought about very closely, but there’s one idea that has been put forward on which I would be interested to get your take: with the real estate market tightening, won’t professional agents be looking for any kind of edge to stay afloat? As you say, the Loopnet subscription really is a great deal for what you get in return, so couldn’t this fact alone drive conversion rates higher? If I were a real estate agent and business was booming, I might not see much of a necessity in getting a Loopnet subscription, but now that times are tougher I can see a lot of these guys (and girls) taking a closer look at what Loopnet has to offer.
December 29th, 2007 at 1:15 am
Eric,
Thanks, I appreciate it. I put a lot of hard work into the site, and the picks I make, or don’t make for that matter.
I do like your thinking, and I believe it’s spot-on.
The only question for us then becomes, is this enough of a needle mover to create added value to the Loopnet story, and counteract the other falling metrics?
This is what I was not sure of, but thanks for bringing a great point to my attention.
I read some analysts research that said that Loopnet was tracking for in-line to better than expected premium subscriptions for the 4Q, but that it was still not enough to drop to the earnings and revenue line in any significant way.
So, that being said, and with all the other outstanding issues noted above, I still want to remain on the sidelines and take a “wait and see” approach.
That’s the beauty of my website: I don’t have to stick with a stock if something changes just because I’m a buy-and-hold guy.
If I feel there is better value elsewhere, or something stinks, I can take our money out, sell the position, and get in at a later time if things improve.
That’s what I’ll be looking to do here.
Thanks again,
Chris
January 4th, 2008 at 11:44 am
You show a real understanding of the key numbers and ratios as well as an ability to read what is not said in company releases.
I really appreciate the depth of detail here as I will apply this logic to other companies.
I have been on “the ground” doing land acquisition since 2000 in Florida. There is sooooooo much that the hedge funds and bankers in Ivory towers do not really understand about valuing land - hence billions lost - and I am afraid more is yet to be lost. LOOP is likley to suffer as part of the present day fallout as belt tightening will continue to occur for many of the paid subscribers and as a result of Real Estate returning to the local business it really is.
I have additional commentary from experiences regarding the “value” or use of the service but will not mention it here.
Great work!
January 9th, 2008 at 12:24 pm
Great analysis. You close it with an unanswered question though…
I believe that Loopnet represents a wonderful investment opportunity…just not at today’s price.
At what price then, do you think it is a good buy? It is $11 as I write; down about 21% from where you wrote this article.
January 10th, 2008 at 1:02 am
Anand,
Great point.
I know that LOOP looks really cheap right now, and if you look at analysts projections, the forward PE, PEG, etc., all look extremely enticing.
But ask yourself this: if LOOP were such a bargain, why did the CEO just sell another 10,000 shares last week? Part of their continuing trend of selling shares no matter what, even with LOOP approaching its all time low!
In order for me to reverse my recommendation on LOOP, I will have to see evidence that business trends are reversing (in a good way), and that metrics are also improving, and I want to see management STOP selling shares!
This might take awhile.
Until then, LOOP is a “value-trap” and for those that say: “it’s cheap and can’t go any lower…” be careful!
I might be wrong, and for those who own shares I hope that I am, but I am waiting to see more substance and confidence in LOOP before I reverse course.
Stay tuned!
Chris
April 18th, 2008 at 11:26 am
Excellent!
One question is the 5% churn/cancel rate. Is that yearly or monthly?
If yearly that is very acceptable and I would consider good. If it’s monthly than would be quite alarming since that would equate to a 60% churn/yearly.
I’ll go back and look at your report - I’ll be looking for the cost of new customer acquisition?
April 19th, 2008 at 1:55 am
Gus,
The 5% churn rate is per month!
Since the report was published, Loopnet reported full year 2007 earnings, and indeed lowered guidance and showed continued slowing growth trends in all the aspects that I outlined in the report above.
I told everyone to get out at $14, and shares are now trading around $11-12 per share, so I am definitely glad that my research turned up a solid company, that has had its growth days well behind it, and is at best, a stagnant stock.
There are much better places to put our money, in fact take a look at my recent “Buy Now” list, and you’ll get potential high-fliers that are poised to grow and really make your portfolio zing.
Take care,
Chris